Refund & Cancellation Policy
If you need to cancel a workshop
If you are unable to attend your booked workshop and it’s more than 7 days in advance of the start date, then we can offer a transfer to the same course on an alternative date, providing there are places available or a course is planned for the future. If cancellation is within 7 days of your workshop we are unable to offer a refund. We do appreciate that sometimes-unforeseen circumstances may mean that you can’t attend so we are happy for you to send along a friend to take your place. We will need their name and contact details prior to the workshop.
Our right to cancel a workshop
Should we need to cancel a workshop due to unforeseen circumstances, we will aim to give you as much notice as possible of the cancellation. We will give you a full refund or if you prefer a transfer to an alternative available course, space permitting. Unfortunately, we cannot accept any liability for travel or other costs.
Gift vouchers are non-refundable. We do appreciate that sometimes, unforeseen circumstances may mean they cannot be used and we are happy for them to be transferred to a friend.