Refund & Cancellation Policy
If you need to cancel a workshop
If you are unable to attend your booked workshop and it’s more than 7 days in advance of the start date, then we can offer a transfer to the same course on an alternative date, providing there are places available or a course is planned for the future. If cancellation is within 7 days of your workshop we are unable to offer a refund. We do appreciate that sometimes-unforeseen circumstances may mean that you can’t attend so we are happy for you to send along a friend to take your place. We will need their name and contact details prior to the workshop.
To manage the high demands for our bookings, we only allow our customers to amend their booking date once.
Our right to cancel a workshop
Should we need to cancel a workshop due to unforeseen circumstances, we will aim to give you as much notice as possible of the cancellation. We will give you a full refund or if you prefer a transfer to an alternative available course, space permitting. Unfortunately, we cannot accept any liability for travel or other costs.
Gift vouchers are non-refundable. We do appreciate that sometimes, unforeseen circumstances may mean they cannot be used and we are happy for them to be transferred to a friend.